Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
6,140 reviews
Excellent Customer Service
Placed my first order with Holt's last week. Gotta say, they have awesome customer service, great prices and FAST shipping. Will order again.
Great Experience!
I’m fairly new to cigars, but have been watching the Holt’s YouTube channel for a while. I decided to take the plunge and try cigars thinking it would be similar to pipe smoking. The Holt’s team offered great advice on beginner friendly cigars. I joined their Cigar of the Month Club for June and could not have been happier with the offerings. I highly recommend giving them a chance if you’re remotely interested in trying cigars. They have earned a regular customer.
Recent purchase...
I recently purchased a large Savoy Mesquite Humidor for my son's 30th birthday. Although I haven't personally seen it yet, he was very pleased with the gift. When I ordered it, I accidentally entered an incorrect address as the "ship to" address. I called customer service the next day to let them know and they were able to correct it prior to shipping. The Holt's customer service experience was a pleasure! Jackie (Customer Service Manager) couldn't have been better! Thank you Holt's and Thank you Jackie!
Value!
I’m new to smoking cigars and the Cigar of the Month Club Membership is perfect for me. Not only do you get to try new cigars but the value is off the charts. I would highly recommend this subscription to everyone.
The Sky is the Limit!
I have been following Holt's for a while on YouTube and gained very good knowledge about cigars and has helped me as a beginner. Customer Service really cares which is rare. Mr. Mazzola and customer service has it right. I love my cigar pics. You absolutely have me as a future customer. Treat your customers like they do and I assure you the sky is the limit.
Great Folks!
Easiest online shopping experience with exceptional service and pricing. Highly recommended.
Thanks Holt's!
Excellent cigars, loved them!
No Equal!
I have visited many cigar stores located in the 48 contiguous states. I judge every store by the treatment I receive from Holt's. Many of those stores were welcoming and helpful. None of them met nor equaled the helpfulness of the staff at Holt's, and none of them stocked the quality and quantity of Holt's.
First Responder Discount
Holt's prices are very good and they offer a 10% Military and First Responder discount. I always support companies that recognize first responders.
Thanks Holt's!
I moved my business from the other outlets as Holt's did not hesitate to ship to Alaska. I was so pleased when my shipment arrived much quicker than expected. Thank you Holt's!
Congratulations!
I love Holt's and it’s always my go-to business. Holt’s always has my back, and their customer service is definitely top-notch! It's wonderful to know I can rely on this place. I've been a customer for at least 10 years now.
Speedy Delivery!
I’m really enjoying the cigars I have purchased, you guys ship them out really fast, thanks! I will continue to purchase my cigars from you guys.
