Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
6,313 reviews
Holts is A+!
The Holt's team continues to impress with the best selection and best service. I placed an online order, there was an issue with inventory, and Holt's personally called me to address and resolve the issue. This level of service, even in the retail stores, is second to none. Keep up the great work!
Great cigars!
Great cigars, ready to smoke. Prices are good and shipping was fast. I'll be buying more for sure.
Great Customer Service
Great customer service on a gift I wanted shipped to someone. Shipping took much longer than advertised, but that is through no fault of Holt’s.
Very satisfied
Cigars arrived quick and in fantastic condition.
Overall Satisfaction
Ordering cigars with HOLT'S is a no stress experience. I did it online with no problems.
Top Choice
Holt’s has been nothing short of amazing. Great selection, great prices, and AMAZING delivery. In a rush, ordered close before Christmas and they delivered. Definitely a fan, definitely my first go to!
If I Could I Would
I rarely say this but if I could buy all my cigars from Holt's I would. I Love the place, fair pricing and occasional good deals.
So Dependable!
This is my third order form Holt's. Each one a quality smoke with timely delivery.
Quick Delivery!
I needed a quick delivery of the La Aroma de Cuba fresh pack sampler to send as a Christmas present. My order arrived in 3 days, and I sent it to the recipient. It arrived before Christmas. Fresh packs travel well.
Out of this World!
Buying brand name cigars from Holt's with discounted prices, fast processing, and speedy delivery service is an out-of-this-world experience!
#1 Customer Service & Fast Shipping
I'm relatively new (less than a year) to cigars, and Holt's was my very first online purchase. They remain my go-to retailer. I've ordered from various retailers since, but always return to Holt's. I look forward to their promotional emails and monthly mailings, especially my Cigar of the Month subscription. Shipping is always speedy and well-packaged. I've even received calls from customer service to ensure seamless delivery, which always feels like I spoke with a close friend or family member. It doesn't get any better than that.
Very Dependable!
I really appreciate Holt's Customer Service and deliveries. They are very dependable and offer reasonable prices!
