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Holt’s Privacy Policy

Holt’s Privacy Policy

Holt’s Cigar Company is firmly committed to the protection and respect of your privacy.  Following, we will outline our policy regarding the collection and use of information obtained from our customers, visitors and guests.  If you have any questions or concerns regarding our privacy policies, or if you would like to unsubscribe from receiving any communications from Holt’s, you may Contact Us at any time.

Maintaining your privacy is a crucial priority at Holt’s.  We do not sell, share or rent your information to other parties in any manner other than expressly disclosed in this statement.

Please review our Privacy Policy for a clear understanding of the measures we employ to protect you and guard the information you provide to us.  By visiting www.holts.com, you are accepting the practices outlined in this document.

Information Collected

We collect and store the information you enter on our website, as well as any information you provide to us in any other way.  You may choose not to provide certain information, but as a result you may be prohibited from accessing specific attributes of online shopping.

Why We Request Your Information

Holt’s collects information about customers for the purpose of enhancing site navigation, expediting order placement and providing an overall exceptional online shopping experience.  Complete satisfaction and superior customer service from your initial order placement to the product reaching your doorstep are fundamental priorities at Holt’s.  The creation and collection of login and password information, for example, save you time throughout the order process.

How We Request Your Information

We prompt you to supply your contact, billing and shipping information as you create an account during the order process.  This information is required to complete a purchase and is used to contact you regarding your order.

Correct billing, shipping and contact information, such as email and phone number, are necessary for Holt’s to process your order.  Transfer of this information is secure and cannot be received or accessed by others.  We share your credit card information only with our bank for the purpose of authorization.

How We Use Information We Request

Third parties are utilized to perform services in conjunction with Holt’s operations.  Payment processing and authorization, fraud protection, age verification, order fulfillment and shipping, website evaluation, data analysis, as well as the distribution of marketing materials are all examples of third party services used by Holt’s.  Personal information provided to third parties by Holt’s is authorized for use only in conjunction with the services third parties perform.

Emails

Receive exclusive weekly email specials from Holt’s by signing up with your email address.  You will be eligible for all of our weekly deals and discounts.  If you prefer to discontinue receipt of these specials, please Contact Us.  We also use your email address to provide you with order confirmation emails and invoices.

Request a Catalog

Holt’s publishes a monthly catalog which may be sent to you for showing an interest in our products.  If you wish to be removed from our catalog mailing list, Contact Us at any time.

Edit Your Personal Information

To edit your personal information at anytime, Contact Us.  A customer’s web information cannot be altered over the phone.  Additionally, you may change your personal information online anytime you log into your account.

Changes to Our Privacy Policy

You will be notified via email in the event that our Privacy Policy is modified in a manner that will affect your personally identifiable information.

Opt Out

At any time, you may opt out of receiving any communications from Holt’s.  Contact Us directly and we will expedite your request for removal.

Cookies

Cookies store information about a customer’s shopping cart and are used to identify how a person arrived at Holt’s.  While you are visiting www.holts.com, a cookie identifies you and keeps track of the items in your shopping cart between visits.  Cookies are stored locally to your computer and are only read by www.holts.com.  Cookies do not contain credit card information.

Security

The protection of your privacy and personal information is a major priority at Holt’s.  We utilize industry-standard systems and procedures to safeguard against unauthorized access to information collected online and to ensure that it is used appropriately.

Holt’s uses Secure Sockets Layer (SSL) software, which encrypts information you provide during transmission.  All of your information, including credit card numbers, is encrypted so that it cannot be read during its exchange over the internet.  In addition, we recommend protecting unauthorized access to your password and to your computer.  Sign off and close all browsers whenever using a shared computer.