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Shipping Information

General:

  • Enjoy Free Shipping on orders over $150!
  • All orders placed before 3:00PM EST, ship the same day (Monday-Friday)
  • Orders placed after 3:00PM EST, ship the following business day.
  • Estimated delivery times below do not include weekends, or Holidays.
  • Certain oversized, or overweight items may be subject to additional freight charges.
  • PA residents add 8% sales tax. For more information on state taxes, click here.

Shipping Rates:


Holt's Super Saver 

$6.99(Approx. 2-8 business days)

UPS Ground 

$9.99(Approx. 1-7 business days)

UPS Second Day Air 

$15.99(Excludes Alaska, Hawaii and Puerto Rico)

UPS Next Day Air 

$27.99

UPS Saturday Delivery 

$50(Restrictions apply, please call 1-800-523-1641 to confirm eligibility)

UPS Air to Alaska, Hawaii and Puerto Rico 

$20

USPS Priority Mail 

$9.99(Approx. 2-8 business days)

Ship to Store 

FREE

  • Next-Day Pick-Up available after 2pm for orders placed Sun, Tue, and Thurs
  • Two-Day Pick-Up available after 2pm for orders placed Mon and Wed
  • Orders placed Fri–Sat available for Pick-Up Mon after 2pm
  • Orders must be picked up within 5 days of purchase.
  • Pickup times do not include Holidays

International Orders 

For deliveries outside the U.S. please contact our Customer Service Department for rates and availability.

Quick & Easy Returns

When you order from Holt's, you receive a 100% Guarantee of Satisfaction. If you aren't satisfied with any product you purchase, simply return it for a full refund, credit or replacement.

Directions for Returns:

Cigars 

If you are not 100% satisfied with any cigars that you purchase from Holt's after you have tried one (1) cigar, you may return them within 30 days for full credit or full refund. If you try more than one (1) and decide that they are not to your liking, you may return them and will recieve credit or a refund for the amount of cigars returned, minus the shipping costs. Returns are accepted only with original cellophane wrapper intact.


Non-Tobacco Products 

If you are not 100% satisfied with any non-tobacco product that you purchase from Holt's, you may return it in original condiiton within 30 days of purchase for full credit or refund.


Free Promotional Items 

All defective promotional items must be returned by customer at customer cost. Replacement will be issued upon receipt of merchandise by Holt's.


Please call our Customer Service Department at 1-800-523-1641 for a Return Merchandise Authorization number within 3 days of receipt of your order to expedite the return(s). When returning merchandise, please repack the item carefully and return it INSURED within the prescibed time(s) above. We will pay for return shipping if your package was damaged, or if the error was on our behalf when it reached you. All free / promotional items included with purchase must accompany returned merchandise.