Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
6,418 reviews
Cigars shipped in great shape!
Adding the small Boveda pack to the shipment is great in ensuring cigars are ready to smoke on arrival. Have found other websites ship cigars that need weeks to get proper for smoking. Having these cigars ready to go allows me to really taste the true flavor.
Pure Excellence With the Convenience!
Shopping at Holts.com is an excellent experience that combines the convenience of online shopping with a wealth of knowledge. With their helpful "Cigars 101" guides, you can easily find expert suggestions and answers to all your questions. There is nothing better than lighting up a cigar from your Holts.com purchase, sitting back, and reading the Holt's blog to learn more about the very cigar you are enjoying. It truly doesn't get better than that!
Great!
Great selection and fast delivery.
Always Great Service!
The site is remarkably user-friendly and features a seamless checkout flow. I consistently get prompt service, deliveries arrive with impressive speed, and my orders are always in perfect shape upon arrival.
Ultimate Satisfaction!
Outstanding products. I always experience ultimate satisfaction with every order. Thank you for providing such high-quality items and an exceptional online shopping experience. Holts is, hands down, the best of the best.
Outstanding Customer Service!
Despite an issue with the postal carrier, Holt's provided exceptional service. After I reached out, their team immediately shipped a replacement via UPS at no extra cost, and I received it just three days later. That is customer service at its finest. Thank you, Holt's; you have a loyal customer here in Lynchburg!
Great Experience & Fast Shipping!
I received my order incredibly quickly; I placed it over the weekend and had it by Wednesday morning. I will definitely be ordering from Holt's again. I also joined the Cigar of the Month Club and received five amazing cigars as part of the package.
The Best!
Holt's offers an impressive variety of cigars, which is perfect for someone like me who enjoys exploring different brands to discover new favorites. I particularly appreciate their selection of sampler packs, as they have been instrumental in helping me refine my preferences. Having tried several other websites, I have found Holt's to be the best option by far.
Above and Beyond!
I ordered cigars for a boys' fishing trip and missed the UPS delivery the day before we were to leave. I called Holt's, and their representative spent time getting the UPS driver to come back a couple of hours later to drop them off. His efforts saved the trip! I could not be more pleased. Thank you, thank you, thank you.
Great Experience!
Cigars are delivered on-time and in excellent condition every time.
Tremendous Customer Service!
From order placement to delivery was only a couple of days. I also had an account issue, and a representative called me to resolve it – they proactively reached out, which is why they are great.
No Hassle & Great Delivery Time!
I'm a new customer here, and I appreciate the quality and fast delivery all the way to the West Coast. I'm happy with the quality; I bought a couple of boxes, and they should last me about a month and a half. Looking forward to my next purchase. Thanks, guys!
