Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
6,027 reviews
This is a Great Company to Buy From!
I’m new to the cigar world so as I was looking up videos about cigars on YouTube I came across a very helpful video from Holt's. This website is super easy to navigate and there’s plenty of stuff to choose from. I really enjoy everything I’ve bought from Holt's and their customer service is amazing. I bought a $10 torch lighter that stopped working on me while lighting a cigar and they refunded my money quickly, no questions asked. I fully trust and support this company. Great experience with Holt's.
Great Company with Solid Prices!
Very reasonable prices, nice delivery options, and great customer service. I have turned into a return customer.
Fresh Cigars Arrived...
So appreciative that a sachet humidifier was placed in the box since I live on the west coast. Cigars were still fresh after the long journey. Fell in love with the La Aroma de Cuba cigar which is crazy since I normally enjoy mild cigars. That's the purpose of sampling cigars... trying new ones. Thank you!
Love the experience!
Ordering couldn't have been easier! Great product, great shipping, great value... it even arrived a day early! Love the experience. I will continue to buy here.
Thank You!
Good communications and thoughtful packaging. I appreciate the care that's always taken by Holt's with my purchase, be it large or small.
Holt’s is the Truth!
I’m a first-time cigar smoker and new customer of Holt’s Cigar Company. I’ve always seen the store and heard about it so I was curious. Finally, a coworker gave me a cigar that he bought from Holt’s (a Fuente). I fell in love! So, I started purchasing online and never looked back! I enjoy drinking my Riunite Red Wine, smoking my cigar of choice, and watching my Eagles, Phillies, Flyers, and Sixers!
New Customer!
Fast shipping. I love AJ Fernandez cigars. I'll be buying all my cigars from these guys!
First Online Cigar Purchase
Probably one of the best packaged items I’ve bought online. Shipped quick and a great value. Can’t wait to try even more sampler packs. I’ll be buying from Holt’s again soon.
Super Cigar Shop!
I'm a long time customer of Holt's. Always a great experience, especially Anthony and Mazz in Holt's YouTube videos. Keep it up.
Customer Satisfaction!
I have been a loyal customer for many years now. The service, deliveries, and quality of the cigars that I have received are always first rate! On those rare occasions when there has been a slight glitch, it has always been corrected in a positive and cordial manner. I would give Holt's the highest possible rating for customer satisfaction!
I'll always be a Holt's customer!
Outstanding customer service and cigar availability! Holt's is my go-to cigar source. You guys are awesome! I have almost 1,400 90+ rated cigars in my cigar cabinets, almost all of them sourced through you. Your inventory is vast and you deliver via UPS within 2-4 days. I'll always be a Holt's customer.
Fantastic!
Always fantastic customer service! Fast fulfillment of order and shipping. Cigars always at a great price. I have been purchasing cigars from Holt's for a few years and will continue.
