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Customer Testimonials

Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 120 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!

Average Customer Rating


3,189 reviews

Great customer service!

Can't stop great customer service, even during a pandemic. Great service has to be part of a company’s culture. Whether in the Walnut Street store or over the internet, the service is always courteous and friendly and prompt. Holt's has terrific products and great prices. Even when we were in quarantine I knew Holt's would deliver - and they did. Thank you.

Great stuff!

I've made a few orders over the years and have never had an issue. Prompt shipping & updates. Good variety of choices.

Simply the best...

Holt's always has the best cigars at the best prices. How can you go wrong?


Good selection of quality cigars! Orders ship quickly... nice price points on samplers!

Customer Service Rocks!

The first and only time I ever had an issue, Holt's stepped up to the plate. Most companies don't treat you this way, and it certainly made a positive impression. If you're seeking a retailer that ships fast and fresh, doesn't mind helping you when you need it, and offers a fantastic selection with honest prices and frequent sales and promotions, look no further than Holt's. No gimmicks here, just good old family values. A+

Great service!

Love the overall service and quick shipping.

Great samplers!

I like to have a variety and they provide! Thanks Holt's.

They're great!

Great cigars at a great price. Thanks!

I'll be back!

Fast shipping and great smokes. Just what I was looking for... will buy again!

Great company!

Fast, fresh cigars & great prices!

Father's Day Special Order...

Ordered during the Father’s Day free shipping and guaranteed delivery special. Service was excellent. Ordered on Wednesday, cigars arrived Friday. Thank you, Holt's.

Holt's is my go-to!

Holt's is my go-to online cigar retailer!