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Customer Testimonials

Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 120 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!

Average Customer Rating

5.0

3,643 reviews

Great service

Always a great experience, very fast delivery and great prices.

Top Service, Website and a new favorite!

I'd give 6 stars if I could. Excellent service and best prices. I no longer use any other online cigar store. My new favorite is Oliva Serie G. Love the make and taste.

Holt's is great

Excellent service + very quickly arrival.

Quality company

Great place to buy cigars and their service on line is terrific. Same day shipping. Lots of sales with free shipping.

No complaints

Fast Shipping... Awesome Prices and Deals!

30+ Year Customer

Started shopping at Holt's, Philadelphia late 1980's. Have been very satisfied with their competitive pricing and the customer service which is EXCEPTIONAL!

Favorite Company

Great price for quality cigars.

Service

Always a great experience!

Easy and reliable

Always fast delivery and my cigars are always fresh!

Great customer service!

I ordered a bundle of cigars but they never arrived. I checked the tracking which showed the USPS had delivered them. They hadn't. I contacted y'all and spoke with Jamie, the customer representative. It was probably the BEST customer service experience I've ever had. She stated that she would immediately replace the order and she did! It shipped that same day. So while the USPS messed up, you did not. Great cigars, great value, and great customer service!

Cigar purchase

Great experience. Easy ordering process. Cigars arrived on time and in great condition. I will purchase from Holt's again. Thanks!

Love them!

Always good prices and very good service.