Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 120 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
5,150 reviews
The best... forget the rest!
I've been coming to Holt's since the early 2000's and without a doubt they still have the best selection, prices, service, shipping and return policy. Keep up the good work. One suggestion, open a retail store in Southern California.
Excellent customer service!
I received excellent customer service with my most recent Holt's order. I used a different mailing address and received an e-mail asking me to call customer service. After speaking to a representative, they asked me to confirm the shipping address in my order since it was different from previous orders. After I hung up, I received confirmation that my order shipped and it was delivered the next day. This type of excellent customer service is non existent today, keep up the great work.
Love Holt's!
Love the quick deliveries. Cigars are mostly what I expect. Ordering is the easiest of all the online cigar places I have used. Service and follow up is the best.
I'll be back...
Quick delivery. I love the samplers. I bought an order of low-priced cigars to test it. I’m pleased with what received. My neighbor asked me for the website!
Love Holt's!
Love this company. They do it right.
Simple & efficient...
The whole ordering process was simple and efficient. No complaints. Also, the Customer Service person was very courteous and informative.
The best!
Fantastic service with lightning-fast delivery! Also, competitive pricing on quality cigars.
Holt's makes it easy!
The entire ordering process was smooth and easy!
Great company, great selection!
I honestly stumbled onto Holts' website by accident while looking at cigars online. The prices, selection, and explanations were extremely helpful ( I'm no expert, I've just starting trying cigars after 40 years). The reviews helped as well, but just like whiskey, everyone has their taste. So I'm experimenting to find what I like and with the lower prices, I like to peruse around to find winners. Holt's is a great company to order from, the cigars are well kept in packaging and delivery is fast. Kudos to a well done business!
First-time buyer...
Great delivery time and everything smoked great!
The best!
Best prices, sales and quick service compared to other "name" companies.
Great Experience!
Great deals and super fast shipping. Will definitely be back.
