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Customer Testimonials

Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 120 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!

Average Customer Rating


1,445 reviews

Great Service!

Got message package shipped SAME DAY I ordered, with NO SHIPPING CHARGES!

Build Your Own Sampler!

What a concept! Pick three brand-name five-packs, all for the low price of $49.95... great deal, and fast delivery.

I will definitely be back!

I ordered on a Thursday, shipped Friday morning, and except for the holiday, I would have gotten them on Monday. And that was free shipping! Most others, take almost a week.

Top-notch customer service.

UPS delivered my order to the wrong address initially, I contacted both UPS and Holt's, UPS opened an investigation to determine what happened and Holt's called me back and had a replacement order ready to go in case the cigars weren't recovered. The mistake wasn't Holt's fault but they were prepared to make it right. Happily the order was found and I received it in good condition the next day. Holt's willingness to make it right earned my repeat business. You don't find customer service like that much anymore.

Speed of service...

I'm surprised how quickly I receive my orders!

Excellent value cigars at a fair price!

I have smoked cigars for over 60 years and they have high quality cigars at fair prices. When on sale, you can't beat the price anywhere!

Great cigars and prices!

Your huge selection of Rocky Patel cigars and your great prices will have me coming back more and more often. Thanks Holt's!

Received My Order Fast & Fresh!

I am fairly new to Holt's. I have ordered from this company 2 or 3 times now and I am amazed at the prices, shipping costs, freshness and how fast I receive my order compared to other companies. My order came fresh and ready to smoke. I have had to put orders from other companies at the bottom of my humidor for weeks before I could enjoy them and some came broken in shipment also. That's when I started looking for another company and found Holt's.


Found my all-time favorite smokes at nearly 35% off competitors' pricing!

Consistently good.

I am a repeat customer for many years, that says it all!

One word describes it all: GREAT!

Value, ease of ordering, great taste from exceptional cigars!


Holt's is the best site for cigars. They have the best offers and always deliver a quality cigar.