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Customer Testimonials

Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 120 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!

Average Customer Rating

5.0

3,456 reviews

My first order...

Great cigars, great pricing, great customer service. My order shipped the same day. Great job guys!

Excellent service and prices!

If have ordered four times from Holt's. Each time they provided consistent excellent service and highly competitive prices - and I am so glad to be able to find the cigars (Villiger) my grandfather and father both smoked in Europe for decades. An excellent Swiss brand.

Thanks Holt's!

My buying experience was great with Holt's. My husband was very happy. Thanks again!

Great & Speedy Service!

Thank you for providing GREAT service and products!

“The Cigar Store”

Holts is the definitive Cigar Store. The products are fresh, delivery is fast and the customer service is friendly, second to none. Any ordering questions are resolved immediately. Shoppers - go here, forget the rest.

Great cigar supplier.

I can easily buy 2 or 3 cigars from Holt's for every cigar I can buy locally. The local suppliers in a smallish city don't have the selection and can't match the pricing from Holt's. I am only a once a week smoker and am still trying to find my groove, but I don't want to pay an arm and a leg to find that groove! I get to see ratings, try different cigars, all at a reasonable price and with quick shipping.

They're great!

Great customer service, reliable delivery and my go-to for cigars for over 10 years! Keep up the good work! Thanks!

Perfect correction!

I recently made a purchase that was routed wrong. As always, Holt's came through and got if fixed. Holt's has been my go-to cigar company for over 25 years. There is NO better company in America for cigars.

Quality cigars & fast service!

I am very happy with my cigar order. I placed it on a Monday and I was smoking a beautiful cigar by Wednesday afternoon. The price was right too! Love it!

They're great!

My experience has been superb. High quality and quick delivery. I recommend!

Awesome Customer Service!

I purchased a box that wound up being hard and dry. when I called customer service they couldn't have been better to me. They were going to replace the box that day, but I received a phone call telling me that they found that what they had left in stock was also hard and dry. I received a return label 10 minutes later and sent them back. Only bad experience I've ever had and it wasn't that bad since they made it right immediately.

The best!

The best selection in the US and delivery time is excellent.