Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
6,573 reviews
Great Cigars!
I have been a customer for a few years now, and these are some of the best cigars I have invested in. Keep up the good work, Holt's. Your customer service is outstanding!
The Best!
Holt's is the best! Same day I ordered they processed and shipped. Received a well-packaged order within 3 days. So easy I placed another order on a bunch of singles and 3 days again to receive. Website is super easy with great descriptions and awesome selections. Mazz and Faccia are entertaining and great at describing all things cigars and always have other interesting facts. Will definitely be back.
Great Customer Service!
Holt’s impressive selection of cigars and exceptional customer service are truly unmatched! From helping me choose the perfect cigar to making ordering easy and enjoyable, their team consistently goes above and beyond. I can always count on my orders arriving on time, carefully packaged, and in excellent condition. This level of service keeps me coming back. Keep up the great work, Holt’s!
Speedy Delivery!
The shipping was incredibly fast. I especially appreciated the efficient age verification process, which didn't cause any delays or require me to be home for a signature. It was a relief to receive my cigars without having to wait an extra day for the mail carrier.
I'll Be Back!
Shopping the website was super easy. I was able to find exactly what I wanted and shipping was quick and accurate. I will definitely be ordering from them in the future.
Consistently Superior!
I appreciate the wide variety of brands and price points available. In my experience, the delivery speed and quality of packaging are consistently superior to other mail-order vendors.
Great Selection!
They always have the cigars I enjoy, and they arrive fresh.
Awesome All Around!
The ordering and delivery process is seamless, efficient, and impressive. I previously only smoked Perdomo and My Father cigars, but thanks to the recommendations from Mazz and Faccia, I have been building my collection and exploring a wider variety of brands. I am now a fan of many others, particularly La Aroma de Cuba and AJ Fernandez. I will definitely be a long-term customer.
Fanastic!
I am extremely happy with all the cigar purchases I have made with Holt's. The website is incredibly user-friendly, and your team is fantastic!
Never Disappointed!
I have purchased many cigars from Holt's over the past decade and have never been disappointed. The quality of the products and the excellent service are what keep me coming back.
Saved My Cigar Investment!
I only started smoking cigars about a year ago, but I was immediately obsessed and began sampling everything I could find to figure out what I liked best. I spent hundreds at Holt’s building my collection, but I failed to manage my humidor correctly. Consequently, my sticks became either too dry or too damp, rendering them nearly unsmokeable. I contacted a Holt’s rep to ask for advice on my situation. They were fantastic, guiding me through correct storage techniques, suggesting the ideal Boveda packs, and instructing me on how to revive my ruined stash. I’m thrilled to say my cigars were salvaged; I’m finally able to smoke them as intended, with their original profiles intact. Huge thanks to the crew at Holt’s... you all are fantastic!
Great Company!
I completely agree with the other reviewers; the service was excellent, the selection was vast, and the delivery was incredibly speedy. Furthermore, their communication throughout the process was top-notch.
