Customer Testimonials
Thanks for visiting Holt’s! Cigar lovers have been buying the finest premium handmade cigars and cigar accessories from Holt’s for over 125 years. We’ve acquired some fans during that time. Check out what they've had to say about shopping with us and write your own testimonial!
Average Customer Rating
5.0
6,513 reviews
Fantastic Online Ordering Experience
Jackie provided truly exceptional customer service. After I emailed Holt's to share concerns about a previous order, she responded promptly and followed up with a personal phone call. She listened carefully, addressed the issue, and went above and beyond by personally inspecting my new order before it was shipped. Jackie exceeded my expectations, and her professionalism and genuine care were greatly appreciated. Top-notch customer service—thank you, Jackie!
Excellent Selection & Service!
I have been purchasing cigars from Holt's for many years, and during my recent summer vacation in New Jersey, I was once again reminded of why. Their service is truly above and beyond. The selection of cigars is amazing, and their delivery system is consistently fast and efficient. Furthermore, their staff is professional, knowledgeable, and extremely helpful, providing excellent follow-up and always being available to assist with recommendations or order inquiries.
Great!
These folks were incredibly easy to work with, and everything was great!
Great Deals!
No complaints. I recently picked up a 20-pack sampler and it was excellent. These are perfect for enjoying on cool nights on the porch with a glass of wine.
Always Excellent!
I am a loyal customer and I truly appreciate the wide selection of products available. Holt's processes orders quickly, ensuring they arrive in my mailbox promptly. Great job, Holt's! It is always an excellent experience.
Never Disappointed!
Holt's continues to impress me with their service and quality; they are truly my one-stop shop. I appreciate the variety of deals and samplers available. I always keep a copy of their catalog nearby so I can relax with a good cigar and browse what’s next. I also really enjoy their marketing—keep up the great work!
Great Service!
I have ordered from Holt's multiple times, and they consistently deliver exceptional service.
Great Deals!
I have tried other cigar retailers before, but Holt's is by far the best. Their shipping is fast, they offer great deals, and the cigars are always fresh. I am very happy with their products.
Great Service & Fast Delivery!
The selection of cigars is excellent, and the delivery is consistently quick. If I could provide one piece of feedback, it would be the current lack of five-packs or single-cigar options for certain brands and lines.
Always Great!
I have ordered from here several times and have always been impressed by the quality of the products and the reliability of the fast shipping.
The Best!
The shipping is always incredibly fast, and the selection can't be beat!
I trust these guys!
I've shopped around at many different places, but I have found Holt's to be consistently reliable for fresh cigars. Unlike some other retailers, I never have to worry about moldy products here. I also really appreciate that they still provide a physical catalog. I have decided to order exclusively from Holt's moving forward because I trust the quality they provide, and earning my trust is not an easy task.
